FAQ

  1. Where can we pick up our orders ourselves? (pick-up point)

If you chose to collect your order yourself, please contact us first to make an appointment . info@hongry.be .

Pick-up takes place at the following address:

HÖNGRY Bunch

Schouteerpark 6, 9070 Destelbergen

  1. What are the washing instructions for the clothes?

Machine wash 30°C and wash and iron inside out. Do not iron on the print.

  1. Where can I find a size chart?

Here!

T-shirts & Sweaters:

size chart sweaters

size chart T-shirts

  1. What are the shipping costs?

During the check out process, we simulate the shipping costs based on your order and the shipping address (country) and you will see this transparently before you pay for your order. We do not charge shipping costs for orders over 55 euros.

  1. What if I want to return an item?

You can return an item within 14 days of receiving your order (right of withdrawal). Within this period you can return the item by post or hand it in yourself at the address mentioned in point 1. You have the option to exchange the product or receive a refund.

Be sure to contact us first via info@hongry.be to understand the situation and find the best solution together.

Important: the item must be returned to us in its original condition. We understand that certain items need to be tried on. However, it is not the intention to return worn items. If there are stains or damage, or if the original labels are no longer attached, the item cannot be replaced or refunded. Books with tears, folds, signs of wear or stains cannot be returned.

For more information, you can, if desired, consult article 7 of our general terms and conditions.

  1. How can I get an invoice for my order?

Invoices must be requested via info@hongry.be . Do not forget to mention your order number and VAT number in your request. We will then send you an electronic invoice as soon as possible via reply email to the email address through which the application was submitted.